Privacy policy
Privacy Policy
This Privacy Policy describes how sos-miss-dolittle.myshopify.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about the Personal Information we collect and why.
Device information
- Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you visit, search terms and how you interact with the site.
- Purpose of collection: to load the site accurately for you and to perform site usage analysis to optimize our site.
- Collection source: collected automatically when you access our site using cookies, log files, web beacons, tags or pixels
- Disclosure for commercial purposes: shared with our Shopify processor.
Ordering information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number.
- Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and where consistent with preferences you have shared with us, provide you with information or advertisements relating to our products or services.
- Collection source: collected from you.
- Disclosure for marketing purposes: shared with our Shopify processor.
Customer support information
- Examples of personal information collected:
- Purpose of collection: to provide customer support.
- Collection source: collected from you.
Minors
The site is not intended for persons under the age of 14. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and restrictions, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=fr.Vous You can also disable Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
We share information about your use of the site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (you may consent, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does it work?
You can disable targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may deactivate some of these services by visiting the Digital Advertising Alliance deactivation portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.
Retention
When you place an order on the site, we retain your personal information for our records unless you ask us to delete that information. For more information on your right of deletion, please see the “Your rights” section below.
Automated decision making
If you reside in the EEA, you have the right to object to processing based solely on automated decision making (which includes profiling), where such decision making has a legal effect on you or has significantly affected you.
We do not engage in fully automated decision pricing that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses a limited automated decision price to prevent fraud that has no legal or otherwise significant effect on you.
Services that make up automated decision making elements include:
- Temporary list of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denial list of credit cards associated with denied IP addresses. This denylist persists for a small number of days.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also contain information about how people use the website, for example whether this is their first visit or whether they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Necessary cookies for store functionality
Name: Purpose
_un B: Used in connection with user access.
_secure_session_id: Used in connection with storefront navigation.
cart: Used in connection with the shopping cart.
cart_sig: Used in connection with checkout.
cart_ts: Used in connection with checkout.
checkout_token: Used in connection with checkout.
secure_customer_sig: Used in connection with customer login.
storefront_digest: Used in connection with customer login.
_shopify_u: Used to facilitate updating customer account information.
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that deleting or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually found in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, refer to your browser’s help file or websites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email address] or by mail using the details provided below:
175 Chemin du Bras, Saint-Henri, G0R 3E0, Quebec, Canada.
Last updated: January 29, 2021
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: boutique@sosmissdolittle.com